Account Executive

• Guide customers from the first call through the conceptualization phase and beyond
• Take ownership of qualified leads or independently conduct first calls
• Typically conduct 2–3 calls per customer for qualification and solution design
• Support the conceptualization phase with a focus on building trust and understanding customer needs and challenges
• Support the initial development phase and maintain customer relationships in preparation for the next phase
• Participate in revenue generated by acquired customers within a key account management model
• Visit customers on-site during the closing and project phases, averaging 1–2 trips per week

• Mid-level position
• 5–8 years of professional experience
• Experience in operational sales and account management
• Direct customer contact; hands-on and communicative approach
• Responsibility for operational sales and account management
• Performance measured based on personal revenue generation
• Closing mentality combined with a focus on long-term relationship management
• Not a pure hunter; a hybrid of closer and relationship manager
• Outgoing, communicative sales personality; not overly analytical
• Ability to win people over, not just develop concepts

• Participation in revenue generated by acquired customers within a key account management model
• Flexible on-site customer visits depending on the situation