Qualtrics Consultant (Mid-Level/Senior)

• Understand client needs and transform feedback into insights that support decisions and improvement initiatives throughout the employee journey
• Gather business requirements and translate client objectives into Employee Experience solutions using Qualtrics
• Implement, configure, and manage the Qualtrics platform, including surveys, questionnaires, distribution workflows, dashboards, and customized reports
• Structure listening initiatives at different stages of the employee journey, including hiring, onboarding, development, and offboarding
• Conduct organizational climate and engagement surveys
• Analyze results, identify trends, and present recommendations for defining and monitoring action plans
• Apply Qualtrics solutions in the SAP SuccessFactors context, aligning functional and integration requirements with the relevant teams
• Lead requirements-gathering, validation, and solution-presentation meetings with clients and multidisciplinary teams
• Prepare documentation, guide users, and provide functional training and support
• Follow best practices for access management and response confidentiality

• Demonstrated experience with Qualtrics, with at least 3 years in implementation, configuration, or support projects
• Level of autonomy appropriate for a mid-level or senior professional
• Knowledge of Employee Experience, including the employee journey, continuous listening, organizational climate, engagement, and translating feedback into improvement actions
• Knowledge of HR processes in SAP SuccessFactors
• Ability to identify opportunities to apply Qualtrics in the SAP SuccessFactors context
• Experience creating questionnaires, defining audiences, configuring surveys, and building dashboards and reports
• Analytical ability to interpret data and communicate conclusions and recommendations clearly
• Strong written and verbal communication, organization, and the ability to lead activities with clients and multidisciplinary teams
• Ability to manage multiple demands and projects simultaneously, with attention to deadlines and quality of deliverables
• Advanced English is a plus
• Experience in Employee Experience projects involving Qualtrics integrated with SAP SuccessFactors is a plus
• Functional knowledge of other SAP SuccessFactors modules is a plus

• Equal opportunities for all
• Support for professional growth
• An environment that respects employees’ needs
• An inclusive organization that values diversity