Head of AI Ops

• Lead a small central AI Ops team while remaining hands-on
• Set priorities for AI work across departments that do not report to AI Ops
• Join teams for days or weeks to build agents, skills, automations, and workflows, then hand them back
• Own the company-wide view of AI spending, returns, safety, and reusable work
• Establish the first comprehensive picture of AI spend, production systems, dependencies, and returns
• Deliver live AI initiatives in at least three departments that departments can operate independently
• Make existing AI work discoverable and reusable
• Define governance with Engineering, Security, and Legal, including guardrails, reviews, and permitted team activity
• Measure workflow improvements, return on AI spend, reuse, ownership coverage, and response time to department requests
• Collaborate with AI Product, Engineering, DevX, Legal, Security, and department leaders
• Report evidence-based AI investment and impact information to management

• Evidence of leading AI or automation adoption across a whole company, beyond one team
• Ability to build with AI tools yourself, including agents, skills, prompts, and orchestration platforms
• Experience owning a budget or investment case and defending it to executives with evidence
• Experience setting priorities across departments that do not report to you and making them stick
• Knowledge of AI governance and risk, including data handling, access, vendor review, and audit trails
• Ability to establish baselines and measure outcomes with evidence
• Experience in fast scale-ups and remote-first teams with substantial autonomy
• English as the main working language
• Portuguese, Spanish, or Italian is a plus
• Line management of a small, senior, mixed-discipline team is nice-to-have
• Background in solutions engineering, forward-deployed engineering, internal tooling, revenue/business operations, or consulting is nice-to-have
• Familiarity with the EU AI Act in an employment and financial-services context is nice-to-have
• Experience in fintech or a regulated environment is nice-to-have

• Equity: VSOPs / stock options
• Fully remote setup
• On-site get-togethers at least once a year
• Coverflex card
• MacBook
• €500 onboarding budget
• €1,000 yearly FlexBudget for professional development and remote work enablement
• Health insurance plans, with option to add family members and update conditions (depending on country)
• 25 paid vacation days per year
• 3 caring days per year for side projects supporting positive-impact causes
• 2 additional paid weeks on top of the legal maximum Parental Leave
• Birthday and kids’ birthday off