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Field Service Technician – Electromechanics

Sobre a vaga

• Install and commission sorting equipment at customer sites
• Perform maintenance and troubleshooting activities
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA to customers and contribute to service quality
• Prepare customer visits from home
• Write service reports
• Update technical documentation
• Provide remote assistance when necessary
• Work primarily in Brittany and neighboring regions
• Occasionally travel to other regions of France

• Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related field
• Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
• Fluency in French
• Ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-focused environment
• Good IT knowledge, particularly of PC systems, networks, and their configuration
• Experience in field service, customer-site maintenance, commissioning, installation, or field technical support is a significant advantage
• Valid Category B driving licence essential
• Strong customer service orientation and the ability to build lasting relationships of trust with customers and colleagues

• Annual bonus of up to 10%
• Company vehicle with fuel/charging card, available for personal use
• Family health insurance fully paid by TOMRA
• All business travel expenses covered, including accommodation and travel insurance
• Benefits scheme including salary continuation and life insurance
• 25 days of paid annual leave plus additional RTT days
• Laptop, mobile phone, tools, personal protective equipment, and workwear provided
• Ongoing training and development through TOMRA Learn
• Employee share ownership plan on favorable terms
• Seniority bonus every five years
• Team events and social gatherings