Healthcare Virtual Assistant – Mental Health Practice

• Answer patient calls, texts, and callbacks
• Schedule appointments for multiple therapists
• Verify insurance eligibility and benefits
• Review and submit claims in SimplePractice
• Support daily front-office operations
• Collaborate with the team

• At least 2 years of US healthcare administrative experience
• Mental health/behavioral health practice experience is strongly preferred
• Experience with patient scheduling and insurance verification
• SimplePractice experience is REQUIRED
• Excellent verbal and written English communication skills
• Organized, reliable, coachable, and detail-oriented
• Comfortable with productivity monitoring software
• Open to candidates in LATAM and the Philippines
• Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized

• Remote work arrangement