Inside Sales Representative

• Answer and manage inbound/outbound sales calls
• Engage customers to qualify calls, build rapport, determine sales needs, and provide information on company products and services following call flow guidelines
• Attain conversion goals, booking-rate targets, monthly revenue goals, and other performance metrics
• Sell residential pest control services and related services according to standard operating procedures
• Create service accounts for new customers
• Collect credit card information for auto-pay on all new accounts sold
• Schedule inspections and/or quality-control visits for sales inspectors and technicians
• Navigate multiple programs simultaneously, enter data in real time, place orders, and search existing accounts while maintaining friendly customer conversations
• Attain Monthly Development Plan goals
• Enter lead information accurately into databases
• Provide current customers with top-of-the-line assistance under the one-call resolution guarantee
• Participate in phone or Zoom interviews and submit required application materials

• Previous inside sales experience is required
• Strong high-speed Wi-Fi
• Good microphone/headset
• Exceptional written, verbal, and interpersonal communication skills
• Strong customer service skills
• Must be able to type at a minimum of 50WPM and 90% accuracy; a typing test will be conducted
• Entry-level knowledge/skill proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs
• Ability to calculate basic math
• Exceptional English language proficiency, with precise pronunciation and highly effective conversational skills
• Must submit a 2–3 minute video recording or video link speaking in English
• Must complete the interview process, which may include a typing test
• Employment contingent upon successfully completing a background check
• Bilingual in English/Spanish is preferred but not required

• 10 days of paid time (PTO) during the first year
• 6 US Holidays
• Paid Training
• Employee Referral Bonus
• Aguinaldo Bonus
• Clear paths for growth and advancement
• Comprehensive and affordable employee benefits