Operations Specialist – Inventory, Listings, Account Operations

• Support the Brand Operations Manager across inventory planning, listing optimization, account health, and day-to-day Seller Central operations
• Monitor inventory coverage and support replenishment plans based on sales velocity, seasonality, and forecast guidance
• Flag aged inventory, coordinate shipments with warehouse and supply chain teams, and investigate FBA receiving issues
• Conduct keyword research and implement approved updates to titles, bullet points, backend search terms, and A+ Content
• Analyze ASIN-level traffic, keyword rankings, and search term performance, and support content and image A/B tests
• Help resolve listing suppressions, stranded inventory, and catalog issues; open, track, and escalate Seller Central cases
• Monitor account alerts, Buy Box status, external pricing, customer reviews, and ratings; flag recurring risks and issues
• Audit FBA shipments and fees and file and track reimbursement claims for lost, damaged, or missing inventory
• Prepare actionable daily, weekly, and monthly reports covering sales trends, sessions, conversion rate, contribution margin, inventory flow, and performance gaps
• Track competitor listings, pricing, keyword strategies, Best Seller Rank, and category trends
• Coordinate creative requests, A+ Content, and image improvements with marketing, design, and supply chain teams for product launches and international expansion

• 3+ years of hands-on experience supporting Amazon Seller Central operations
• Strong listing optimization and keyword research experience, including a solid understanding of Amazon SEO, organic ranking factors, and content optimization
• Hands-on experience with Helium 10, Data Dive, Keepa, or comparable Amazon research and analysis tools
• Experience supporting inventory planning, replenishment, and Fulfillment by Amazon (FBA) operations
• Advanced Excel or Google Sheets proficiency for analyzing operational data and building accurate reports
• Strong analytical and problem-solving skills, with the ability to investigate discrepancies, prioritize issues, and follow through on details
• Fluent English communication for remote collaboration, reporting, and issue escalation
• Experience optimizing A+ Content and supporting conversion improvement initiatives
• Familiarity with Amazon product launches and organic ranking support strategies
• Experience monitoring Buy Box performance, pricing, customer reviews, and reimbursement claims within Seller Central