Wholesale Operations Officer

• Enter and process orders, manage routing guides, and handle payments
• Create items/queues on wholesale, retail, and marketplace platforms
• Send samples to retailers and representatives
• Organize and process daily payouts
• Manage newsletters
• Prepare Excel reports and pull information for sales representatives across the US
• Perform administrative tasks to ensure orders flow in and out without problems
• Handle ad hoc tasks
• Start immediately

• At least 5 years of experience as a retail and wholesales operations specialist / E-commerce experience
• At least 18 years of age and completed High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained
• Experience with QuickBooks, Shopify, Mirakl, Market Time, Amazon, and TikTok
• Accounts Payable knowledge
• B2B (business to business) sales/wholesale experience
• B2C (business to customer) sales/retail experience
• Marketplace management
• Newsletter management
• USB headset with noise cancellation feature
• Working webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main internet service speed of at least 25 Mbps cable connection
• Backup internet service speed of at least 10 Mbps
• Availability for US work hours, 9 AM–6 PM Eastern Time, 40 hours per week

• Performance Incentives
• HMO (after 6 months)
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Affiliate Marketing Program with earnings up to $30 if your referral is hired