Field Automotive Warranty Auditor

• Analyze after-sales processes and verify the compliance of warranty files across the manufacturer’s dealer network throughout France
• Assess the compliance of repair work and document management against the manufacturer’s standards
• Gather case data, plan field visits, and identify priority control points
• Review repair files, replaced parts, and manufacturer procedures
• Identify non-compliances, billing/coverage anomalies, and opportunities for operational improvement
• Explain anomalies to Warranty and After-Sales Managers and provide practical recommendations
• Develop an action roadmap jointly with the After-Sales Manager
• Present and substantiate the audit findings and action plan to the dealership’s management
• Provide accurate reporting and respond to advisory requests from the agent and dealer network

• Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/audit, service management, or after-sales management
• Strong automotive mechanical and technical knowledge to assess the consistency of service and repair files
• Proficiency with IT tools and Excel, including tracking and dashboards
• Strong communication, teaching, and diplomatic skills
• Rigorous and analytical approach
• Ability to work independently and as part of a team
• Valid Category B driver’s license
• Enjoys field-based work and is available for regular travel
• This role focuses on automotive technology and processes and is not intended for financial or accounting audit profiles

• Company car, with travel expenses covered
• Paid vacation and additional time off (RTT)
• Health insurance and disability/death benefits
• Works Council (CSE) benefits