Account Manager

• Manage and strengthen relationships with OCLC libraries in Spain
• Maintain regular and proactive communication with Spanish accounts
• Achieve or exceed sales and revenue targets
• Understand library needs, priorities and challenges
• Identify opportunities for new products or services and coordinate them with the Sales Manager
• Maintain accurate library and account information in the CRM
• Identify potential opportunities within existing and new library accounts in Spain
• Participate in library meetings, presentations and product demonstrations
• Prepare and follow up on proposals and opportunities
• Monitor developments, trends and competitors in the Spanish library market
• Participate in conferences, professional events, webinars and library activities in Spain
• Collaborate with Marketing and Library Consultant on initiatives for the Spanish market
• Develop strong knowledge of OCLC products and services
• Represent the needs of Spanish libraries internally and coordinate with Sales, Implementation, Support, Product and Marketing teams
• Collaborate with OCLC teams across EMEA and internationally
• Travel within Spain and occasionally internationally for meetings, training and events

• University degree or equivalent professional experience
• Professional experience and good knowledge of the library and information sector
• Understanding of library systems and workflows, including ILS/LSP, discovery, electronic resources, cataloguing, circulation or resource sharing
• Native or equivalent Spanish and strong written and spoken English
• Knowledge of additional European languages, particularly Catalan, French or Italian, will be considered an advantage
• Experience working with libraries, users or professional stakeholders
• Proactive, autonomous, curious and willing to take initiative
• Strong organizational skills and ability to manage different accounts and priorities
• Experience using AI tools to improve productivity and OCLC-related activities
• Knowledge of the Spanish library market
• Knowledge of Spanish Public Administration and familiarity or experience with public procurement and tender processes

• 100% remote work from Spain
• Regular travel within Spain for library meetings and professional events
• Occasional international travel for internal meetings, training or OCLC events