Account Manager

• Deploy the division’s strategy and communicate the Tork® commercial policy across the assigned territory
• Grow revenue, profitability, and market share among customers and partners
• Implement targeted action plans and regularly monitor performance
• Follow the roadmap and priorities defined with the Manager to achieve sales and profitability targets
• Collaborate with KAMs to implement action plans
• Visit cleaning service/FM companies, specialized distributors, key accounts, and strategic commercial sites
• Identify development opportunities, analyze customer needs, and propose suitable solutions
• Train, support, and engage the sales teams of specialized distributors
• Promote Tork solutions to end-user customers
• Ensure the successful launch of new products and support their adoption
• Ensure customer and partner satisfaction and loyalty
• Monitor competitors and report market insights
• Manage and track activities in the CRM, ensure data quality, and produce performance analyses

• Higher education degree
• At least three years of successful sales experience, ideally in a B2B environment
• Knowledge of the cleaning services and Facility Management sectors
• Ability to develop a customer portfolio, negotiate with various stakeholders, and achieve ambitious targets
• Strong analytical skills
• Proficiency in Microsoft Office tools
• Comfortable working with performance indicators and managing business activity
• Excellent interpersonal, listening, and communication skills
• Proficiency in sales, negotiation, and commercial project management techniques
• Experience with Microsoft Dynamics CRM or another CRM system is a significant advantage
• Minimum English level: B1
• Willingness to travel regularly throughout the assigned territory

• A culture that promotes kindness, autonomy, collaboration, and the implementation of new ideas
• Opportunities to reach your full potential within a committed and purpose-driven culture
• Support for the development of every employee