Staff Software Developer

• Lead the design and end-to-end delivery of complex features for Loopio's web platform, from architecture through production
• Design and ship reusable frameworks and shared libraries
• Drive architectural decisions and system-level thinking across teams
• Build tooling and safeguards to prevent bugs before they reach customers
• Contribute to Loopio’s AI roadmap by evaluating third-party models and establishing patterns for agentic workflows and knowledge-graph-grounded retrieval
• Define technical and evaluation guidelines for AI-powered features
• Lead technical design discussions and facilitate decision-making and consensus
• Partner with the ML team to design, integrate, and productionise AI agents and knowledge-graph capabilities
• Engage directly with customers to gather feedback
• Collaborate with Product Managers and Product Designers in an agile environment
• Mentor and coach engineers through technical guidance, design reviews, and code reviews

• 8+ years of professional software development experience
• Proven track record designing and delivering complex software systems at scale
• Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations
• Strong backend/API experience in Python, Java, or PHP
• Experience designing versioned, well-documented APIs consumed by multiple teams and services
• Experience building for scale and reliability and integrating with third-party systems
• Hands-on experience with AWS or Azure cloud infrastructure
• Frontend development experience with React and JavaScript
• Strong understanding of database design and relational databases such as MySQL
• Exposure to AI technologies, including LLMs, embeddings, or natural language processing
• Familiarity with integrating modern AI APIs
• Experience mentoring engineers through coaching, design reviews, and code reviews
• Prior technical lead experience is an asset
• Experience or interest in driving processes and improving software development productivity
• Nice to have: TypeScript, microservices, event-driven architecture, search and retrieval systems, semantic search, RAG, graph databases, knowledge-graph modelling, agent frameworks, tool-calling patterns, and evaluating or monitoring LLM-based features
• Must be legally authorized to work in India without employer sponsorship

• Professional mastery allowance for learning support
• MacBook laptop
• Monthly phone and internet subsidy
• Work-from-home budget
• Supportive remote-first culture with opportunities for connection
• Townhalls, AMA sessions, and company celebrations
• Four Employee Resource Groups
• Award-winning workplace
• Ongoing feedback and regular 1-on-1s