Senior People Operations Specialist

• Own lifecycle operations end-to-end, including onboarding, offboarding, milestone moments, community-building programs, and weekly company-wide meetings
• Manage People-related vendor relationships, including SW, Nectar, Hexnode, and Net Universe
• Maintain and optimize systems such as Deel, Nectar, Notion, and Google Drive
• Design multi-step automations and oversee internal bots to scale operations
• Define when Vivan interactions require an AI touch versus human support
• Coordinate payroll and IT processes, including bonuses and quarterly payments
• Manage IT logistics, including laptop shipping and cybersecurity compliance
• Monitor talent-engagement signals and proactively address disengagement through improved processes and communication

• 2+ years in Exec, People, Marketing, Product Ops, or similar roles
• Strong hands-on experience working with UI/UX is a huge plus
• Daily use of AI as a core part of operations, including designing automations, analyzing data, and moving faster
• Advanced Notion user able to architect a database
• "Figure it out" mindset connecting existing tools into better workflows
• Critical thinking and strong attention to detail
• Excellent time management and structured communication
• Ability to prioritize by impact and manage expectations across multiple stakeholders
• Emotional maturity and ability to maintain boundaries while translating care for Vivans into well-run processes
• Ability to work remotely across Latin America, specifically Argentina, Honduras, Guatemala, El Salvador, Costa Rica, Nicaragua, Colombia, Ecuador, or Mexico

• 100% remote work, forever
• Fixed schedules, weekends off, and no overtime
• Competitive compensation with salary reviews every six months and performance bonuses
• Comprehensive global health insurance, including medical, dental, vision, mental health, and routine care
• Paid holidays, vacation, sick leave, and family care days
• Family-friendly policies, including parental leave and flexible support
• A culture centered around growth, ownership, well-being, and continuous learning