Customer Success Analyst

• Ensure customer satisfaction with the use of the system
• Manage an assigned customer portfolio
• Conduct regular online meetings
• Be responsible for selling new features
• Support customer retention and loyalty efforts
• Build and maintain customer relationships

• Basic knowledge of hotel operations required
• Basic knowledge of Google Workspace, Piperun, and Monday is a plus

• Employee referral bonus
• Laptop rental allowance
• Day off
• Medical insurance
• Dental insurance
• Childcare assistance
• Bonus
• Breakfast
• Payroll-deducted loan
• Career development plan
• Life insurance
• Food allowance
• Meal allowance
• Long-service award
• Profit-sharing program
• Transportation allowance