Customer Advisor – Finance, Insurance

• Advise employees on financial wellbeing, insurance, retirement planning, and personal finance
• Serve as a point of contact via phone, email, and digital channels
• Ensure an excellent customer experience
• Independently manage customer inquiries from consultation through implementation
• Explain complex topics in a clear and audience-appropriate manner
• Contribute to the continuous development of services and processes

• Completed vocational training, a degree, or relevant experience in customer consulting, insurance, banking, financial services, or customer service
• Career changers with a strong service orientation and an interest in financial topics are welcome
• Enjoy working with people and providing advice
• Structured, independent, and solution-oriented approach to work
• Excellent German language skills
• Confident working with digital tools, CRM systems, and modern communication channels

• Flexible working hours
• Modern office in Fuerteventura or remote work from the Canary Islands
• Up to 4 weeks of EU workation per year
• Flight and accommodation provided when choosing the Munich location during EU workation
• 30 days of annual leave
• Permanent employment contract
• Private supplementary health insurance
• Above-average salary compared with local market standards
• Support with obtaining an NIE number and handling administrative procedures
• Friendly on-site team
• Exciting and varied responsibilities
• Opportunity to contribute creative ideas and work independently
• Excellent career development opportunities