Account Manager, CRO

• Serve as the main point of contact for assigned clients and conduct regular client meetings and communications
• Drive alignment across design, development, and strategy teams through clear briefs, timelines, and acceptance criteria
• Coordinate POD execution with Account Directors, designers, and developers
• Communicate project status, updates, and recommendations to clients and internal teams
• Manage a portfolio of 5–10 clients and a book of business contributing approximately $27K+ in monthly recurring revenue
• Maintain 90% of monthly recurring revenue from the client book of business
• Anticipate client needs, identify growth opportunities, and surface risks
• Support other accounts as an Account Manager when necessary
• Leverage AI tools and Power Digital's Nova ecosystem to improve efficiency and output quality
• Maintain current knowledge of industry trends, emerging technologies, and best practices
• Meet KPIs for client communication, on-time Asana delivery, ticket hygiene, deliverable quality, client satisfaction, and escalation resolution

• Bachelor's degree in Marketing, Business, Communication, or a related field
• 1-3+ years of experience in account management within a marketing agency environment
• Strong knowledge of marketing strategies, digital marketing, and advertising concepts
• Proficiency with ClickUp, Basecamp, and Asana
• Excellent written and verbal communication and presentation skills
• Leadership experience with ability to mentor and guide junior team members
• Proficiency in agile methodologies such as Scrum
• Exceptional organizational skills and attention to detail
• Critical and strategic problem-solving skills
• Ability to manage multiple clients while maintaining quality and responsiveness
• Strong client-facing relationship-building skills
• English proficiency at B2 minimum
• Experience or familiarity with AI tools is a plus

• Equal Opportunity Employer
• Power Digital does not charge any application, processing, or training fee at any stage of recruitment or hiring