Account Manager

• Manage and grow existing Residential Aged Care and Home Care customer accounts
• Develop relationships with facility managers, clinical teams, procurement stakeholders, distributors, and service providers
• Identify, prospect, and convert new business opportunities within the territory
• Conduct customer reviews and support contract renewals and pricing discussions
• Deliver product training, clinical education, and customer workshops
• Expand adoption of TENA and Essity solutions across continence care, skincare, wound care, and professional hygiene
• Maintain a structured sales pipeline and territory growth plan
• Collaborate with Clinical Support, Marketing, and Sales teams
• Manage and grow a customer portfolio across the Gold Coast, Brisbane outer suburbs, Northern Rivers, Grafton, Tenterfield, Rockhampton, Emerald, and surrounding regional areas
• Report to the Regional Sales Manager

• Experience in account management, territory management, business development, sales, healthcare, aged care, allied health, nursing, or another customer-facing role involving relationship-building and influencing outcomes
• Strong relationship-building, communication, and influencing skills
• Commercial acumen and confidence discussing value, pricing, and customer outcomes
• Excellent presentation, education, and training capabilities
• Experience using CRM systems and Microsoft Office
• Proactive approach and ability to manage a territory effectively
• Ability to build meaningful customer relationships and drive positive outcomes in Residential Aged Care and Homecare settings

• Competitive salary package
• Incentive opportunities
• Tools of trade required to succeed
• Supportive and collaborative team culture
• Career growth with a company committed to innovation, learning, and development
• Opportunity to work with the market-leading TENA brand
• Opportunity to make a positive impact on aged care and healthcare outcomes