Payments Account Manager

• Build and manage a pipeline of payments opportunities within the existing Timely customer base
• Proactively engage customers through calls, emails and follow-ups
• Identify customer needs and recommend Timely Pay and Terminals solutions
• Communicate the value of payments products and how they support business growth
• Manage opportunities from initial conversation through conversion
• Build trusted relationships supporting long-term customer success
• Collaborate with Sales, Customer Success and other teams to achieve payments growth targets

• Experience in account management, sales or a similar customer-facing commercial role
• Strong communication and relationship-building skills
• Proactive, self-motivated approach with a passion for achieving targets
• Confidence engaging customers, understanding their needs and presenting solutions
• Ability to manage multiple opportunities and priorities in a fast-paced environment
• Experience using CRM systems and digital tools
• Collaborative mindset, genuine curiosity and customer-first approach
• Understanding of the hair and beauty industry would be a bonus
• Must be legally entitled to work in Australia

• Additional annual leave
• Flexible work from home or the office
• Professional development budget
• Annual wellness allowance
• Inclusive recruitment accommodations
• Equal opportunity and diversity commitment