Product Manager

• Lead the strategy, design, and execution of Akamai's expert-driven services portfolio spanning Application and API Security, Network Security, Cloud Compute, and Edge Delivery
• Build and manage managed security, managed digital monitoring, technical advisory, and cloud infrastructure operations service offerings
• Accelerate product adoption, maximize customer value, and drive long-term retention
• Partner with Security & Cloud Technology groups, engineering, sales, and global operations
• Simplify portfolio packaging and define pricing models
• Execute strategic go-to-market initiatives
• Collaborate with the team to define and drive the direction of Akamai's Global Services
• Create Product Requirement Documents (PRDs), define features with detailed acceptance criteria, and develop essential documentation
• Define product roadmaps, scope requirements, and oversee the lifecycle for managed, advisory, and support services
• Develop pricing, packaging, and positioning strategies
• Partner with platform product teams, architects, delivery teams, and the broader services organization
• Align service offerings with core platform capabilities and customer needs
• Own operational metrics, revenue performance, and customer feedback
• Refine service value propositions and reduce churn

• Relevant experience in Product Management or experience in cybersecurity, cloud infrastructure, or edge delivery
• Bachelor's Degree in Computer Science, Engineering, or a related technical field or equivalent
• Expertise in Computer Science, Engineering, or a relevant technical field through practical experience or equivalent qualifications
• Product Management experience with technical expertise to collaborate effectively on system design and trade-offs
• Ability to analyze customer feedback, product usage, and market trends
• Ability to identify opportunities, prioritize investments, define success metrics, and measure customer impact
• Excellent communication and collaboration skills
• Ability to work effectively across engineering, design, marketing, sales, and customer success teams
• Exceptional analytical abilities
• Expertise in managing relationships with customers and internal stakeholders

• Annual bonus or incentives
• Equity awards
• Employee Stock Purchase Plan (ESPP)
• Healthcare
• 401K savings plan
• Company holidays
• Vacation in the form of PTO
• Sick time
• Parental leave
• Employee assistance program
• Mental and financial wellness support
• GROW development programs
• Mentoring
• APEX Expo internal events
• LinkedIn Learning
• 15-minute exploratory call with the Recruiter