Data Access Manager

• Provide best-in-class support for prospective clients during Power Digital’s sales cycle
• Guide prospective clients through the Access & Integration process
• Ensure necessary data sources are connected to internal systems
• Serve as the primary contact during the data access and integration phase
• Coordinate platform access with Revenue and Analyst teams before and during marketing audits
• Manage prospective client onboarding environments
• Maintain and evolve Access & Integration materials
• Update internal documentation as platform access processes change
• Use AI technologies to enhance and optimize Access & Integration processes
• Leverage Power Digital’s nova ecosystem for departmental work
• Track access request velocity, first-touch completeness, and integration completion rates

• Advanced proficiency in spoken and written English
• Experience guiding clients or customers through onboarding processes
• Experience conducting effective training sessions
• Background addressing and resolving customer issues, ideally in a technical or software-related context
• Familiarity with analytics tools for customer data analysis and reporting
• Experience using Google Sheets for administrative tasks
• Familiarity with access protocols for Google Analytics, Google Ads, Meta Ads, TikTok Ads, Pinterest Ads, HubSpot, Salesforce, Klaviyo, Shopify, and similar platforms is a plus
• Familiarity with marketing and financial KPIs is a plus

• Equal Opportunity Employer
• Diversity and inclusion valued across race, gender identity, age, disability status, veteran status, sexual orientation, religion, and other identities