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Field Service Technician, Electromechanics

Sobre a vaga

• Install and commission sorting equipment at customer sites
• Perform maintenance and troubleshooting operations
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA to customers and contribute to service quality
• Carry out preventive maintenance, troubleshooting, and service activities
• Prepare customer visits from home
• Write service reports and update technical documentation
• Provide remote assistance when required
• Work primarily in Brittany and neighboring regions
• Occasionally support colleagues and customers in other regions of France

• Minimum two-year technical degree (Bac+2 or equivalent) in electrical engineering, industrial maintenance, automation, electronics, or a related field
• Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
• Fluency in French and the ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-focused environment
• Experience in field service, on-site customer maintenance, commissioning, installation, or field technical support is a strong advantage
• Good IT skills, particularly with PC systems, networks, and network configuration
• Strong customer service orientation and the ability to build lasting relationships of trust with customers and colleagues
• A valid Category B driving license is essential

• Annual bonus of up to 10%
• Company vehicle with fuel/charging card, available for personal use
• Family health insurance fully paid by TOMRA
• All travel, accommodation, and travel insurance expenses covered
• Benefits plan including salary continuation and life insurance
• 25 days of paid leave plus additional RTT days
• Laptop, mobile phone, tools, personal protective equipment, and workwear provided
• Ongoing training and development through TOMRA Learn
• Employee share ownership program
• Long-service bonus every five years
• Team events and social gatherings