O SEU PRÓXIMO CAPÍTULO
Automotive Warranty Auditor, Mobile
Sobre a vaga
• Analyze automotive after-sales processes
• Assess the compliance of work performed and document management at dealerships against manufacturer standards
• Collect case data, plan on-site activities, and identify priority control points
• Conduct dealership audits and review repair files, replaced parts, and manufacturer procedures
• Identify non-compliance, billing/coverage anomalies, and opportunities for operational improvement
• Explain observed anomalies to Warranty and After-Sales Managers and provide practical recommendations
• Develop, together with the After-Sales Manager, a roadmap focused on resolving discrepancies and improving site performance
• Present and support the audit findings and action plan before dealership management
• Provide accurate reporting and respond to advisory requests from the dealer and dealership network
• Background in the automotive after-sales sector (automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management)
• Strong automotive mechanical and technical knowledge, enabling analysis of the consistency of repair and service records
• Proficiency with IT tools and Excel (tracking and dashboards)
• Strong communication, coaching, and diplomatic skills
• Rigorous, detail-oriented, and analytical approach
• Ability to work independently and as part of a team
• Valid Category B driver's license
• Enjoys field-based work and is available for regular travel
• This role focuses on automotive technical matters and processes and is not intended for financial or accounting audit profiles
• Company vehicle, with travel expenses covered
• Paid vacation and RTT days
• Health and disability insurance
• Works Council (CSE) benefits
• Permanent contract, 39 hours per week