People Operations Lead

• Build a company-wide progression and banding system
• Organize scorecards and connect them to twice-yearly reviews and progression cycles
• Run review cycles end to end, including timelines, reminders, calibration, and follow-through
• Standardize onboarding, including 30-60-90 day plans, first-week setup, and check-ins
• Build and run Pearl Drivers Ed for new hires
• Establish milestones and initiatives for new leaders from day one
• Run all-hands meetings, including data collection, speaker selection, and storytelling
• Run end-of-week checks with department leads
• Help manage company-wide sprints, priorities, progress, and delivery
• Support weekly and monthly data reviews
• Audit recurring meetings and improve meeting quality
• Support founders on high-leverage internal work and cleanup projects
• Maintain internal processes and documentation in Notion and Docs
• Connect founders and department leads by translating decisions into owners, timelines, and follow-through
• Lead founder-directed special projects, including legal counsel, accounting firm, and compliance initiatives
• Manage external partners such as law firms, accountants, advisors, and vendors
• Turn completed initiatives into repeatable processes or assign clear owners

• Experience as a chief of staff or business operations lead at a high-growth startup
• Experience as a people operations or internal operations lead who has built performance, onboarding, or review systems from scratch
• Experience as an ex-consultant who moved into an operating role and owned real execution
• Experience on an early team at a fast-scaling, people-heavy company, running the internal operating rhythm
• Experience leading internal operations at a services business or agency
• Experience building scorecards, review cycles, or onboarding programs that people followed and that lasted after launch
• Ability to handle ambiguous founder requests by researching options, making recommendations, and delivering outcomes
• Extreme ownership and follow-through
• Ability to lead without authority and gain buy-in across teams
• Strong storytelling and communication skills
• Ability to evaluate and improve meeting effectiveness
• High standards and low ego

• Opportunity to step into leadership early and own decisions that shape company growth
• Fully remote work
• Unlimited PTO
• Global retreats
• Ambitious and kind team environment
• Low-ego, no-assholes policy