Senior IT Implementation Consultant

• Serve as lead consultant on key implementations with government ministries and large NGOs
• Understand business processes, technologies, and ambiguous datasets
• Design data integration and workflow automation solutions
• Ensure customer success through project delivery, team leadership, and stakeholder collaboration
• Consult with technical and non-technical government and NGO teams across Africa, Asia, and Latin America
• Identify opportunities for automation
• Design and help deliver workflow automation solutions using the OpenFn platform and AI
• Conduct remote consultations, discovery calls, and workshops
• Perform solution design and technical implementation
• Conduct API discovery
• Work with software engineers to develop specifications and implement OpenFn workflow automation solutions
• Train and coach team members and partner implementers on solution design and IT implementation best practices

• 7-10+ years of experience working with data or technology in Data Integration, Workflow Automation, Technology Consulting, Business Analysis, Data Management, Data Analysis, Software Development, or Systems Administration
• 3-5+ years in a consulting or customer-facing role providing technical advisory, IT implementation services, technical training, and/or customer service
• Excellent written and verbal communication skills, including explaining technical concepts to non-technical audiences
• Details-focused and analytical mindset; ability to make sense of ambiguous data and Excel spreadsheets
• Familiarity with information systems, mobile data collection applications, SQL databases, CRMs, business intelligence tools, and open source applications
• Fluency in English
• Willingness to travel internationally at least twice per year
• Comfort with REST API fundamentals, JSON, and JavaScript is a major advantage
• Hands-on experience with Postman and workflow automation or integration platforms is a major advantage
• Background in international development, digital public goods, GovTech, TechForGood, or global health is a strong advantage
• Ability to work from home or a shared office space with fast, stable internet, preferably in a country located in Africa/Europe time zones
• Experience with business process analysis, documentation, and workflow modeling using BPMN or UML
• Experience with data integration, REST APIs, ETL processes and tools, workflow automation, data systems design, data management, and/or systems administration
• Experience with software testing and/or writing technical specifications
• Experience with technology consulting for NGO and government partners and/or remote multifunctional teams from different countries
• Experience with IT project management
• Experience leading a team and managing people
• Working proficiency in another language, preferably French or Spanish

• Flexible working schedule
• Fully remote work
• Team meetups across Europe and Africa
• Exposure to industry and technology trends and leading health and humanitarian interventions
• Opportunity for leadership and advancement
• Opportunity to shape company strategy and impact millions of lives through open source software
• Fair, transparent, and competitive compensation