Key Account Manager – Northern Region

• Build and expand strategic customer relationships in the Northern region
• Establish, maintain, and further develop a stable customer network
• Manage existing customers, including revenue, growth, and retention targets
• Identify cross-selling and upselling opportunities
• Manage complex sales cycles, from consulting and projects through to managed services
• Prepare and conduct customer meetings, workshops, and management presentations
• Actively manage a partner network focused on Microsoft, Dell Technologies, Barracuda, Fortinet, and Cisco
• Coordinate with vendors on account strategies, joint customer activities, campaigns, incentives, and enablement programs
• Leverage vendor programs to create added value for customers and Base-IT
• Advise customers on Microsoft 365, Azure, Microsoft Security, managed security services/SOC, and cloud and hybrid infrastructures
• Translate technical solutions into clear business value for decision-makers
• Work closely with Presales, Consulting, and Operations

• Several years of experience in key account management and/or IT sales
• Excellent network in the Northern region, including customers, decision-makers, and IT leaders
• In-depth knowledge of the Microsoft ecosystem, particularly cloud and security
• Experience working with enterprise customers and complex IT environments
• Understanding of managed services, SLA models, and long-term customer relationships
• Entrepreneurial mindset and a strong sense of ownership
• Strong customer and service orientation
• Excellent communication skills at management and C-level
• Structured and independent approach to work
• Team player with the ability to collaborate across Sales and Technical functions
• Experience with public-sector clients and tenders is a plus
• Knowledge of IT security and compliance, such as NIS2, is a plus
• Microsoft, Fortinet, or Dell certifications are not required but advantageous
• Willingness to travel throughout Austria

• Performance-based compensation with willingness to offer a substantial salary above the standard market rate
• Attractive bonus model in addition to the gross salary
• Option to work a four-day week
• Collaboration with internationally active customers
• Company car
• Company mobile phone, company laptop with possible private use, and other IT equipment
• Flexible working hours and the option to work from home
• Attractive employee discounts
• Individual training and certification opportunities
• Fresh fruit, as much coffee as you can drink, and many other surprises
• Legendary team events, including fantastic company outings
• Numerous discounts and special offers in fashion, leisure, and technology
• Company bike
• Sports program “200er”
• Corporate healthcare program with free physiotherapy and massage
• High degree of autonomy and scope for initiative
• Short decision-making processes and direct access to senior management