Cadastro Operations Technician IV

• Execute and monitor the management of company implementation processes in corporate systems
• Ensure data integrity among clients, carriers, and Alper through cadastro reconciliations and audits
• Process internal and external client requests using Alper’s tools
• Ensure the efficiency, integrity, and continuous improvement of movement and cadastro processes
• Perform critical analyses, propose solutions, and support management in decision-making
• Receive process requests on a daily basis
• Validate documentation and information before data entry
• Monitor and correct inconsistencies in records
• Enter supplementary information into systems
• Perform cadastro checks according to schedules and requests
• Ensure compliance with general terms and conditions and carrier and insurer requirements
• Create and update procedure manuals
• Provide support to clients and internal teams regarding data and cadastro records
• Support the team in managing deadlines, workloads, and quality
• Handle problems and critical issues while maintaining clear communication with the team
• Conduct system training for employees and clients
• Support leadership in implementing improvements, projects, and automations
• Propose, analyze, and validate performance indicators
• Develop and improve spreadsheets and management reports
• Support the structuring of workflows and internal controls
• Propose improvements and automations in partnership with IT and related departments
• Support management in technical training and performance monitoring
• Participate in and lead automation, integration, RPA, and API projects

• Currently pursuing a university degree
• Experience in benefits management
• Experience with spreadsheet automation and process improvement implementation is preferred
• Advanced Excel skills
• Knowledge of BI tools such as Power BI, Google Sheets, and Looker is preferred
• Knowledge of EB Systems and Quiver Pró is preferred
• Analytical skills and a systems perspective
• Strong communication and negotiation skills
• Organized and results-oriented

• Medical and dental insurance covered by Bradesco Seguros
• Meal or food allowance through a flexible benefits card
• Transportation allowance
• Profit-sharing bonus (PLR)
• TotalPass: Plans with leading gyms at exclusive rates
• Life insurance
• Partnerships with language schools, colleges, and various educational institutions
• Discounts on personal insurance for you, your parents, children, and spouse
• Childcare allowance and programs promoting maternal and infant health
• Insurance Professionals’ Day holiday