Business Systems Manager

• Own the strategy and execution ensuring the company’s ERP system supports growth and increases efficiency
• Gather expectations across functions and manage the ERP development and adoption roadmap
• Serve as the primary point of contact for the CFO, COO, and executives regarding NetSuite capabilities and priorities
• Translate competing priorities into a single prioritized backlog
• Manage internal and external resources, including the NetSuite Specialist and managed-services partners
• Turn business requirements into a clear technical backlog and review delivered work
• Decide which projects run and in what order
• Create a development and onboarding plan for functions not yet using the system
• Manage vendors, partners, governance, budget, and build-versus-buy decisions
• Stabilize the current system, including through high season
• Own change control affecting financial statements or closed periods, including stakeholder sign-off and timing
• Set the working cadence and ensure knowledge is documented in runbooks
• Drive predictable monthly close, adoption, and efficiency across the business

• Proven experience as the end-to-end business owner of an ERP system, ideally NetSuite, in a lean startup or scale-up environment without a large team behind you
• Strong general understanding of how a business runs across finance, supply chain, operations and sales channels
• Ability to judge what is worth fixing and translate it into requirements someone technical can build
• Experience in a consumer products, e-commerce or hardware business selling across several channels, including own webshop, marketplaces such as Amazon, and retail partners
• Ideally experience with subscriptions and carrying a system through a peak season without regression
• Pragmatic, down-to-earth approach; ability to diagnose before prescribing and explain the business case for a change
• Experience holding authority over vendors and budget and making build-versus-buy decisions
• 8+ years of experience, with several years spent owning or leading a system, program, or team
• Fluent working English
• Hands-on NetSuite OneWorld experience, multi-subsidiary and multi-currency (nice to have)
• Product management background (nice to have)

• Competitive stock options
• At least 25 days of paid leave
• Open-ended contract with a trial period
• Own Bird Buddy Feeder
• Bird Buddy Premium Family subscription
• Opportunities for personal and professional growth