Clinical Customer Development Specialist – Infectious Diseases

• Support the targeted clinical use of Procalcitonin (PCT) and other innovative biomarkers
• Take responsibility for clinical market development across Eastern and Central Germany
• Increase awareness, acceptance, demand, and sustainable clinical adoption of biomarkers
• Develop relevant hospital and healthcare facility accounts and build long-term relationships with physicians, laboratory professionals, and medical decision-makers
• Analyze and prioritize accounts with high clinical development potential
• Identify relevant stakeholders and develop account-specific strategies
• Support biomarker-based clinical care pathways, hospital protocols, and Antimicrobial Stewardship programs
• Conduct clinical training sessions, expert discussions, presentations, and workshops
• Develop account strategies and coordinate clinical development activities with licensing partners
• Collaborate with Medical Affairs, Marketing, and other Commercial teams
• Represent Thermo Fisher Scientific at events and scientific conferences
• Maintain complete and up-to-date account and activity documentation in Salesforce (SFDC)
• This role has no direct sales responsibility; commercial contract development and operational sales execution are handled by licensing partners

• Bachelor’s degree in Life Sciences, Chemistry, Biology, or a related scientific discipline
• At least three years of relevant professional experience in healthcare, diagnostics, or a related field
• Experience working with clinical users and medical decision-makers
• Ability to confidently understand and persuasively communicate scientific and clinical content
• Excellent communication, presentation, and stakeholder management skills
• Ability to lead well-founded clinical discussions and drive change
• Strong analytical and organizational skills
• Ability to identify clinical development opportunities at an early stage and systematically advance them
• Ability to build long-term, trust-based relationships with clinical stakeholders and business partners
• Ability to work independently and effectively in a cross-functional matrix organization
• Proficiency with CRM systems, preferably Salesforce, as well as Microsoft Office
• Valid driver’s license
• Willingness to travel extensively within the assigned territory (>50%)
• Very good German language skills and good English communication skills

• Equal opportunities and support for minorities
• No discrimination based on ethnic origin, skin color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status