Simpro Administrator – Pumping Systems

• Create and update service jobs and quotes
• Allocate technicians on the SIMPRO schedule and issue job details and changes to field staff and customers
• Check labour, materials, plant and subcontractor costs on the correct job and cost centre
• Prepare progress, completion and recurring maintenance invoices and credit notes
• Chase missing paperwork so jobs are billed promptly
• Allocate stock and purchase orders to service jobs, check availability, raise requests for short items and receive goods
• Close out completed jobs with service reports and photos attached
• Produce reports on scheduled jobs, unbilled work, overdue jobs and maintenance due
• Prepare, issue and version-control ITPs for production jobs from QMAX templates
• File completed and signed ITPs with job records
• Chase and file test results, inspection sign-offs, material certificates and non-conformance records
• Allocate stock and purchase orders to production jobs against bills of material and flag shortages
• Create and maintain production jobs, sections and cost centres
• Produce production reports on jobs in progress, stock allocations, outstanding purchase orders and jobs ready to dispatch or invoice
• Act as the first point of contact for SIMPRO questions and coach users
• Maintain SIMPRO master data and correct duplicates, errors and inactive records
• Maintain forms, quote and invoice templates, checklists, custom fields and user permissions
• Recommend workflow and automation improvements
• Run data-quality checks and correct or escalate findings
• Write and maintain how-to guides and training for new starters
• Build and maintain SIMPRO reports and dashboards
• Support month-end WIP and invoicing cut-off with Accounts
• Liaise with SIMPRO support on faults and upgrades and maintain an issue and improvement log
• Report progress monthly

• At least 3 years’ hands-on SIMPRO experience across jobs, scheduling, stock and invoicing (or a comparable jobcosting system in a trades, engineering or manufacturing business)
• Administration, service coordination or production support experience
• Strong attention to detail and data discipline
• Excellent written English and confident communication with Australian managers and customers
• Confident with Microsoft 365, especially Excel and Outlook
• Able to work independently across time zones
• Reliable internet and a suitable remote work set-up
• Desirable: SIMPRO training or certification
• Desirable: ITP, quality documentation or ISO 9001 familiarity
• Desirable: Stock control and bill of materials experience
• Desirable: Smartsheet or SIMPRO report building
• Desirable: Experience writing procedures or training others

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!