Swedish-Speaking Customer Support Specialist

• Serve as the first point of contact for Swedish-speaking customers
• Provide customer support via phone and email
• Assist with product orders, deliveries, payments, and returns
• Resolve inquiries about missing parcels, article reclamations, and price adjustments
• Maintain customer satisfaction through professional, friendly service
• Work rotating shifts between 09:00 and 21:00, Monday through Friday, with occasional weekend shifts

• Native-level or fluent Swedish, spoken and written
• C1 English for team communication and training
• Strong communication skills
• Comfort using standard computer tools
• No prior experience required
• Background in retail, e-commerce, or customer service is a plus

• Monthly performance bonus of up to €200
• 100% remote work within Greece
• Full relocation support
• Paid training
• Structured 8-week learning curve
• Dedicated 4-day nesting period
• Full training provided