NDIS Administration VA

• Manage the end-to-end NDIS administration process
• Prepare Service Agreements and Schedules of Supports using existing templates
• Check current NDIS support items and rates
• Prepare and send invoices directly to plan managers
• Monitor outstanding invoices and follow up on payments
• Ensure remittance advice is received and correctly matched
• Identify rejected invoices, discrepancies and missing information requiring attention
• Return completed records and Xero-ready bulk-upload information for accounting and internal-system updates
• Work within prepared templates, workflows and bulk-upload spreadsheets without requiring broad system access
• Potentially prepare and schedule approved content through an external scheduling platform if additional hours are needed

• Direct Australian NDIS provider administration experience
• Experience working with plan managers
• Understanding of NDIS invoicing, Service Agreements, Schedules of Supports, support items/rates, payment follow-up and remittances
• Excellent written English
• Attention to detail
• Confidentiality
• Reliability
• Judgement to recognise when matters need escalation rather than making assumptions
• Comfortable with Excel/spreadsheets, Word/document templates, email and structured administrative workflows
• Xero experience would be useful, particularly understanding invoice and reconciliation processes

• Flexible schedule
• Potential for additional hours as the NDIS participant base grows
• Potential to take on additional structured administrative tasks