Clinical Payments Specialist

• Manage global Investigator payments end to end for assigned studies
• Set up, deploy, manage and close out the study payments solution
• Collect information from teams, systems and tools proactively and timely
• Understand global contract terms, budgets and payment schedules
• Analyze and present data to stakeholders
• Act as a channel between sites, clinical research teams and functional leaders
• Perform payment reconciliations at mandated intervals
• Analyze budgeted versus actual spend and discuss findings with project teams
• Develop budgetary forecasts for Investigator payments
• Develop and distribute consolidated monthly payment reports
• Participate in client and project team meetings
• Prepare for, participate in and follow up on audits and inspections
• Participate in required trainings
• Serve as point of contact for Investigator-related queries
• Identify trends in underpayments and overpayments
• Evaluate trends and improve revenue cycle processes
• Collaborate with financial and clinical departments
• Research and resolve payment discrepancies
• Provide customer service to internal Worldwide Clinical Trials teams, sites and sponsors
• Perform other duties as assigned

• At least 2 years’ experience with a CRO/Pharma Company in a relevant job involving qualitative data entry, data validation in Finance, Project Management or Contracts is preferred
• Four year college curriculum or university degree OR
• Two year college curriculum and one or more years’ experience in office administration or similar position, OR
• Skill sets and proven performance equivalent to above
• Advanced written and spoken English
• Fluency in the language of the country of location
• Advanced skills in Microsoft Word, Access, Excel, PowerPoint and Publisher
• Knowledge and understanding of ICH, GCP and FDA or EU directive regulations, as applicable, as well as local regulatory requirements
• Excellent written and verbal communication skills
• Ability to work independently and as a team member
• Strong interpersonal and organizational skills
• Ability to exercise independent judgment and handle multiple tasks

• Full-time position
• Equal employment opportunities
• Diverse and inclusive work environment
• Supportive teams and accessible leaders
• Opportunities to succeed and develop professionally