Corporate IT & Systems Engineer – Freelancer

• Administer Google Workspace, JumpCloud, Microsoft 365 and key SaaS platforms.
• Manage the full user lifecycle, including onboarding, role changes, offboarding, SSO, MFA, groups and role-based access.
• Support access reviews and remove unused accounts.
• Enrol and manage macOS and Windows devices through JumpCloud and Intune.
• Deploy applications, policies and updates; support CrowdStrike endpoint protection; and handle laptop preparation, shipping, replacement and inventory.
• Provide responsive Level 1 and Level 2 IT support, write user guides, and resolve recurring issues at the source.
• Help deliver the migration from Microsoft 365 to Google Workspace, including device re-enrolment and migration of accounts, groups, data and application authentication.
• Test changes, support users, track issues through resolution, and coordinate with migration partners while retaining in-house ownership.
• Maintain application inventories, owners and access models.
• Support Atlassian, Slack, NetSuite, Intercom and Shopify; integrate applications with the identity provider; and identify unused licences and duplicate tools.
• Apply security standards across identities, devices and applications, collect logs to support investigations, and escalate material risks.
• Coordinate external IT support, hardware suppliers and technology partners.
• Report to the Senior Manager, Corporate Technology & Security.

• 3–5 years of experience in corporate IT or systems administration, ideally in a fast-growing, tech-driven environment.
• Hands-on experience with Google Workspace, and practical knowledge of JumpCloud, Intune or another endpoint management platform.
• Proven experience administering SSO, MFA, SaaS applications and user lifecycles, including integrating applications with an identity provider.
• Strong macOS support experience, with working knowledge of Windows.
• Understanding of endpoint security and access control, and experience working alongside external IT providers.
• Comfortable using scripts, APIs or automation platforms to remove manual work.
• A self-starter who is used to working on projects, not just resolving tickets. You take initiative, make decisions and hit the ground running with little hand-holding.
• Clear written and spoken English.

• Hilo by Aktiia is becoming one of the most important med-tech companies, and you can be part of this exciting story.
• Work on a mission that matters: transforming cardiovascular health at global scale.
• Be part of a high-impact, fast-growing, and venture-backed scale-up company.
• Collaborate with a diverse, passionate, and talented team.