Senior Software Business Analyst

• Understand customer requirements and perform requirements analysis
• Evaluate business processes, anticipate requirements, identify improvement areas, and assist development teams in implementing solutions
• Gather information from stakeholder meetings and produce useful reports
• Work closely with clients, technicians, and managerial staff
• Ensure solutions meet business needs and requirements
• Prioritize initiatives based on business needs and requirements
• Propose solutions based on research and current market trends
• Identify issues, risks, benefits, and business impacts of existing and proposed solutions
• Create functional specifications for solutions
• Draw wireframes for product pages
• Research current process and IT advancements to automate and modernize systems
• Lead ongoing business process reviews and develop optimization strategies
• Document and communicate results
• Communicate insights and plans to cross-functional teams and management
• Conduct meetings and presentations to share ideas and findings
• Facilitate process workshops and document elicited information using process maps
• Participate in user acceptance testing to ensure solutions match gathered requirements
• Serve as a liaison between stakeholders and users
• Support business transition and establish change

• Bachelor’s degree in business or related field
• Minimum 5 years of experience in business analysis or a related field
• History of leading and supporting successful projects
• Experience creating detailed reports and giving presentations
• Experience with business requirements documentation
• Experience with Functional Specification Documentation (FSD)
• Experience with digital portals and mobile applications
• Wireframe design experience is good to have
• Knowledge of process mapping and business process reengineering
• Understanding of ERP, BPM, CRM, and BI tools
• Understanding of SOAP, WSDL, XML, and other key protocols is desirable
• Ability to understand project objectives and apply process knowledge to operational improvement initiatives
• Excellent modeling skills using BPMN, EPC, and BPEL
• Excellent knowledge of Agile methodologies such as SCRUM and KANBAN
• Ability to influence stakeholders and determine acceptable solutions
• Fundamental analytical and conceptual thinking skills
• Excellent English skills
• Preferred certifications: CBAP, PMI-PBA, SCPO

• Globally distributed team spanning 15 countries
• Supportive, trusted, and collaborative work culture
• Learning and growth opportunities
• Exposure to new challenges, industries, and skills
• Global team collaboration
• Career development and long-term investment in employees
• Remote work