Data Registration Technician II – Corporate Benefits

• Execute and monitor the lifecycle management of records and data, ensuring the integrity, accuracy, and compliance of information.
• Receive client changes daily via email and/or system, following contractual rules, procedures, and policies while meeting SLA deadlines.
• Validate supporting documentation and information before data entry.
• Process requests to modify and update existing data.
• Extend benefits coverage for terminated employees and retirees.
• Monitor and correct inconsistencies in records.
• Enter complementary and detailed information in the appropriate system fields.
• Analyze and adjust information from “Data Reconciliation” and “Billing Reconciliation” processes.
• Ensure compliance with the general terms and conditions and the rules of healthcare providers and insurers.
• Support the creation and updating of the department’s procedures manuals.
• Provide support to clients and internal departments regarding data and records.
• Support the team in managing deadlines, workloads, and quality, addressing critical issues and matters.
• Liaise with clients and healthcare providers and insurers to resolve issues.

• High school diploma.
• Experience handling data changes (additions, removals, etc.).
• Experience with the EB system is a plus.
• Intermediate knowledge of Microsoft Office, especially Excel and Google Sheets.
• This position is also open to persons with disabilities (PwD).

• Medical and dental insurance covered by Bradesco Seguros
• Flexible meal or food allowance card
• Transportation allowance
• Profit-sharing bonus
• TotalPass: Plans with leading gyms at exclusive rates
• Life insurance
• Partnerships with language schools, colleges, and various courses
• Discounts on personal insurance for you, your parents, children, and spouse
• Childcare allowance and programs promoting the health of mothers and babies
• Insurance Professionals’ Day holiday