Sales Development Representative, Remote

• Contact inbound and outbound leads through phone, email, and text
• Execute structured multi-touch follow-up sequences
• Qualify prospects based on business type, customer traffic, needs, authority, and interest
• Book qualified demonstrations for the sales team
• Re-engage older leads that previously expressed interest
• Use GoHighLevel (GHL) to manage pipelines, tasks, conversations, notes, and appointment statuses
• Use phone calls, voicemail, email outreach, SMS, WhatsApp, and text follow-up
• Maintain persistent follow-up across multiple days and touchpoints

• At least 2 years of SDR, appointment-setting, or outbound sales experience
• Proven experience using calls, emails, and SMS together—not relying on one channel
• Hands-on experience using GoHighLevel
• Experience managing leads through multiple follow-up attempts
• Strong spoken and written English
• Clear, confident, and professional phone presence
• Comfortable making a high volume of outbound calls
• Able to handle rejection and objections without losing momentum
• Reliable internet connection, computer, headset, and quiet working environment
• Highly organized and able to work independently
• Available during designated U.S. business hours
• Preferred: Selling SaaS, marketing services, or technology
• Preferred: Selling to restaurants, bars, dental practices, family entertainment centers, or other local businesses
• Preferred: Speaking with business owners and decision-makers
• Preferred: Working with inbound leads, cold leads, and reactivation campaigns
• Preferred: Using sales scripts, automated workflows, dialers, and appointment calendars