People Operations Specialist, Payroll & Compliance

• Own day-to-day People Operations across the global team, with focus on the US and Canada.
• Manage payroll inputs and changes, including allowances, commissions, reimbursements, deductions, across entities with Finance and external vendors.
• Manage benefits administration across the global workforce, including US and Canada benefits, 401(k), enrollments, changes, renewals, UI Tax, and employee support.
• Maintain HRIS and accurate employee records, including headcount, leave balances, benefits data, and organizational information.
• Prepare and manage employment documentation, including contracts, amendments, salary letters, and verification letters.
• Support multi-country employee administration, compliance, global mobility, work location changes, relocations, and related documentation.
• Manage global contractor administration, including agreements, renewals, invoices, and payment coordination.
• Build and improve People Ops reporting and analytics covering headcount, turnover, leave, payroll, contractors, benefits, and workforce metrics.
• Serve as the primary point of contact for employee questions about payroll, benefits, leave, HR systems, and employee administration.
• Support the Head of People with operational execution, reporting, audits, and People Ops initiatives.

• 4–7 years of hands‑on People Operations, Payroll, and Benefits experience in a global environment.
• Hands-on experience managing benefits administration across a global workforce, including US and Canada benefits and 401(k), with responsibility for enrollments, changes, renewals, and employee support.
• Experience supporting multi‑country employees and global contractors, including compliance and documentation.
• Strong working knowledge of HR systems (HRIS) and employee data management.
• Experience with People Ops reporting and analytics (headcount, leave, payroll, benefits, contractors).
• Proven ability to design and improve People Ops processes, documentation, and employee self‑service resources.
• Comfortable operating in a lean, fast‑growing environment with high ownership; experience with automation is a plus.