Senior Trust Services Engineer

• Complete and submit customer security questionnaires and other due diligence requests
• Serve as the primary responder for customer due diligence requests using established response frameworks, internal policy documentation, and compliance control libraries
• Research and validate responses to client-specific questions outside standard frameworks
• Source supporting evidence from compliance platforms
• Coordinate with internal security and compliance teams to verify response accuracy
• Maintain consistency and quality across deliverables
• Ensure responses use current, approved language and align with customers’ broader security posture
• Flag gaps or outdated documentation
• Process specialized vendor security questionnaires across custom Excel matrices and cloud portals
• Map responses against control domains, risk tiering, and subprocessor ecosystems
• Track assigned tasks and communicate blockers early
• Deliver accurate submissions within compressed turnaround targets

• Excellent written and verbal English communication skills
• Reliable, high-speed internet connection
• Professional home office environment supporting confidential conversations, virtual interviews, and uninterrupted collaboration
• Commitment to working 8:00 AM–5:00 PM US Eastern Time (ET)
• Occasional flexibility to adjust working hours for business priorities, global collaboration, and time-sensitive hiring needs
• Willingness and ability to travel locally for occasional onsite meetings, team gatherings, or business activities
• Participation in live video interviews with camera on
• Identity verification during recruitment and onboarding
• Successful completion of identity verification and background screening, where permitted by law
• Foundational knowledge of information security frameworks including SOC 2, ISO 27001, HIPAA, and GDPR
• Understanding of PII vs. PHI and technical security controls such as authentication, logical access, and encryption
• Baseline exposure to cloud infrastructure architectures and data hosting environments, specifically AWS, GCP, or Azure
• Experience with compliance automation platforms such as Drata, Vanta, or Secureframe
• Experience with vendor risk management systems including OneTrust, ServiceNow, Whistic, UpGuard, or Zip
• Experience processing vendor security questionnaires using Excel matrices and cloud portals
• Ability to interpret corporate security policies, internal control libraries, and technical documentation
• Strong workload prioritization, task tracking, and blocker communication skills
• Exceptional attention to detail and adherence to established workflows and data-entry procedures

• Career development with mentorship and training opportunities
• Reimbursement for approved training and certification courses relevant to the current role
• Competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities
• Significant room for career advancement
• Remote-first culture with flexibility to work from anywhere while collaborating with a global team