Mid-Level Salesforce Marketing Cloud Functional Analyst

• Provide daily operational support by troubleshooting failures and maintaining and monitoring assets, Data Extensions, automations, and SQL queries
• Build, review, and optimize automated, event-driven communication journeys aligned with funnel stages
• Ensure data quality, including deduplication, load automation, and suppression rules
• Document implemented solutions
• Participate in Agile ceremonies, such as backlog refinement, sprint planning, and sprint reviews, in 2- to 3-week sprints
• Log hours and track the backlog
• Interact directly with the client team to prioritize requests
• Monitor operational performance indicators

• Proven experience as a Salesforce Marketing Cloud (SFMC) Analyst or Developer
• Strong command of Email Studio, Journey Builder, Automation Studio, and Data Extensions
• Solid SQL knowledge for queries and database segmentation
• Experience with AMPscript and/or SSJS for content personalization and automation
• Experience with Salesforce Marketing Cloud integrations
• Knowledge of data quality best practices, including deduplication, data cleansing, and suppression rules
• Familiarity with Agile methodologies, such as Scrum and Kanban
• Familiarity with Trello, Jira, or Planner
• Advanced or fluent English for work on international projects (a plus)
• Salesforce Marketing Cloud certifications, such as SFMC Specialist or SFMC Consultant (a plus)
• Experience with event-driven communication journeys and sales funnel automation (a plus)
• Experience in ongoing support and operations environments (a plus)
• Knowledge of CDP and Salesforce Data Cloud (a plus)

• Meal and food allowance
• Home office allowance
• Profit-Sharing Program
• Certification support program
• Health insurance plan (with copayments and a monthly premium for dependents)
• Life insurance
• Childcare allowance
• Birthday Day Off
• Zenklub
• Extended maternity and paternity leave
• Talkers Program – English language support
• Partnerships with educational institutions offering discounts on MBA and graduate programs
• Dental plan (optional, with a monthly premium)
• TotalPass (optional, with a monthly premium)
• Partnership with Sesc
• Exclusive discounts on English courses
• Exclusive discounts with universities
• Certification subsidy