Medical Administrative Assistant

• Coordinate and organize appointments according to the provider’s availability
• Maintain an accurate schedule across multiple practice locations
• Assist with scheduling and rescheduling
• Support one provider initially across approximately five locations
• Access patient records from provider-provided lists
• Start and set up patient sessions within the EHR/EMR
• Set up and update provider notes using established templates and instructions
• Transfer relevant information into existing patient records
• Set up records for new patients or admissions using existing templates
• Transfer medication information into appropriate patient records
• Maintain accurate and organized patient information after appointments
• Work primarily within Ethizio or similar EHR/EMR platforms
• Gather and enter billing-related information using provider-provided templates and instructions
• Enter provided CPT codes into patient records
• Ensure billing information is accurately entered and organized
• Assist with additional remote administrative tasks as needed
• Follow established templates, processes, and healthcare workflows
• Maintain accuracy and confidentiality when handling patient information
• Adapt to new systems and workflows
• Provide administrative EHR/EMR support rather than medical scribing; the provider completes final dictation and supplies clinical information

• Previous healthcare, medical administrative, EHR/EMR, or similar healthcare support experience is highly preferred
• Experience using EHR/EMR systems is strongly preferred; experience across multiple platforms is an advantage
• Experience with Ethizio is a plus but not required
• A clinical or medical background is highly preferred but not required
• No specific medical degree, professional license, or clinical credential is required
• Previous experience working with a U.S.-based healthcare practice or company is preferred but not required
• Previous virtual assistant experience is helpful but not mandatory if relevant healthcare administrative experience is available
• Strong scheduling, calendar management, data entry, and organizational skills
• Excellent attention to detail when transferring patient, medication, documentation, and billing information
• Ability to follow templates and detailed instructions accurately
• Comfortable learning new healthcare systems, processes, and workflows
• Reliable, adaptable, and able to work independently with minimal supervision
• Proficient in speaking and writing English clearly and professionally
• Must have relevant work experience applicable to the position
• Must be available Tuesday, Wednesday, Friday, Saturday, and Sunday from 1:00 PM–5:00 PM CDT
• Must submit an NBI Clearance and/or Local Police Clearance background check before onboarding
• Must be available for virtual video meetings with the camera on when needed
• Must handle confidential healthcare and patient information professionally
• Reliable laptop or desktop computer
• Stable high-speed internet connection of at least 25 Mbps
• Noise-canceling headset
• Working webcam
• Quiet and professional work environment

• Dedicated HR & Contractor Support Team
• Premium VPN Access (Optional)
• HIPAA & Cybersecurity Training + Certification (Provided)
• Top 1% VA Performance Training
• Client-Approved U.S. Holidays
• Client-Approved Paid or Unpaid Time Off
• Access to Tools & Resources
• Optional Performance-Based Incentives, bonuses, or increased hours based on performance
• Independent contractor perks and client-approved allowances