Monitoring Specialist – IT Operations Engineer

• Monitor IT systems, applications, interfaces, cloud services, and end-to-end services
• Assess monitoring alerts, incidents, and performance anomalies based on their criticality
• Initiate appropriate measures in response to threshold violations, outages, and availability risks
• Administer and optimize monitoring tools, dashboards, alert rules, and escalation procedures
• Support Incident, Problem, Event, and Change Management within ongoing IT operations
• Analyze trends, capacity, and recurring operational issues to ensure sustainable stability
• Document incidents, measures taken, operational evidence, and lessons learned in an auditable and traceable manner
• Support IT projects, system implementations, and service changes from an operations perspective

• Completed degree in Computer Science, Business Informatics, or a comparable IT qualification
• Several years of experience in IT operations, monitoring, IT Operations, or system administration
• Knowledge of monitoring and observability tools, ideally Checkmk
• Understanding of IT infrastructures, servers, networks, databases, applications, APIs, and cloud services
• Proficiency in ITSM processes covering Incident, Problem, Change, and Service Management
• Confident working knowledge of SNMP v2/v3, Windows Server, Linux, networking fundamentals, and interface monitoring
• Experience with scripting languages such as PowerShell, Bash, Python, or SQL is a plus
• Structured, analytical, responsible, and service-oriented approach to work
• Fluent German and English

• Flexible working hours with a high degree of autonomy
• Training and certifications tailored to individual needs
• Respectful collaboration, open communication, and dynamic teams
• 30 days of annual leave
• Challenging and varied role with long-term prospects in an exciting, fast-growing company