Automotive Warranty Auditor, Mobile

• Analyze automotive after-sales processes and verify the compliance of warranty claims at dealerships
• Assess the compliance of repairs and document management against the manufacturer’s standards
• Collect data, plan field visits, and prioritize key areas for review
• Conduct dealership audits covering repair orders, replaced parts, and manufacturer procedures
• Identify non-compliance, billing/claim-handling discrepancies, and opportunities for improvement
• Explain discrepancies to Warranty and After-Sales Managers and provide recommendations
• Co-develop an action plan with the After-Sales Manager
• Present audit findings and the action plan to dealership management
• Ensure accurate reporting and respond to consulting requests from the dealer and dealership network

• Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management
• Strong automotive mechanical and technical knowledge
• Proficiency with IT tools and Excel, including tracking and dashboards
• Excellent communication, teaching, and diplomacy skills
• Rigorous and analytical approach
• Self-motivated, autonomous, and able to work effectively in a team
• Full, valid Category B driver’s license
• Enjoy working in the field and be available for regular travel
• This position is not intended for financial or accounting audit profiles

• Company car, with travel expenses covered
• Paid vacation and RTT days
• Health and disability insurance
• Works council benefits