Key Account Manager, NGS

• Build and grow a pipeline of NGS customers, collaborators, and partners across the region from initial conversation through signed agreement
• Own the full deal cycle, including prospecting, negotiation, contract terms, volume-based pricing, and closing
• Develop and manage strategic account plans for highest-value relationships
• Partner with the Field Application Support team to provide customers with technical guidance
• Work with marketing to build Twist Bioscience's brand and regional visibility
• Maintain current opportunities in Salesforce and provide leadership with pipeline visibility
• Operate within ISO 13485 and other regulatory requirements
• Serve as the face of Twist Bioscience to hospitals, pharmaceutical and biotechnology companies, and academic institutions across Singapore, Taiwan, and Hong Kong

• Genuine scientific grounding and understanding of NGS workflows
• Track record of building long-term relationships and winning complex, high-value deals
• Strong commercial instincts and collaborative mindset
• Excellent communication and presentation skills
• Proven track record of consistently meeting or exceeding targets
• Formidable work ethic and dedication to customer-service excellence
• Ability to travel 30–50% between Singapore (base), Hong Kong, and Taiwan
• Bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related field, or equivalent industry experience
• 3–5+ years of commercial or key-account experience in NGS/genomics
• Track record of managing or growing strategic accounts in Singapore, Taiwan, and/or Hong Kong