Dental Admin Assistant

• Coordinate and schedule appointments for healthcare providers and patients.
• Manage calendars for efficient use of time and resources.
• Facilitate communication between patients and healthcare providers.
• Relay messages, schedule follow-up appointments, and address inquiries.
• Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results.
• Ensure compliance with medical documentation standards and protocols.
• Assist with coding procedures and diagnoses for billing purposes.
• Collaborate with the billing department to resolve discrepancies and ensure timely reimbursement.
• Manage prescription refills, coordinate with pharmacies, and obtain prior authorizations when necessary.
• Maintain medication records and ensure timely prescriptions.
• Participate in virtual team meetings and collaborate on patient care and administrative tasks.
• Use virtual communication tools for collaboration and information sharing.
• Enter patient information, treatment plans, and medical data into EHR systems.
• Organize medical records for retrieval and accessibility.
• Verify patient insurance coverage and eligibility.
• Communicate with insurance providers to obtain authorizations and resolve coverage issues.
• Assist with insurance pre-authorizations and follow up to ensure timely approvals.

• Proven experience in the dental healthcare industry.
• Proficiency in English communication, both written and verbal.
• Proficient in dental EHR and EMR systems.
• Strong customer service and critical thinking skills.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Strong problem-solving skills and ability to work with minimal supervision.
• Willingness to work in US time zones (PST, EST, CST).
• High school diploma or equivalent.
• Internet speed of 25 Mbps or higher, with a reliable backup connection.
• Intel Core i5 7th Generation or higher, or equivalent.
• 8 GB RAM.
• 256 GB SSD or HDD with at least 50% free space.
• Webcam with 720p resolution or higher.
• Windows 10 or later, or equivalent.
• Noise-canceling earphones or headset.
• Designated, quiet, and organized workspace free from distractions.

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• Medical Allowance
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves