Director, Global Solutions Engineering

• Lead a global, multi-layered team of Sales Engineers and Solutions Consultants across regions
• Hire, coach, retain, and develop technical talent while establishing career paths and technical excellence
• Drive the technical win in pre-sales through demos, proofs of concept, technical discovery, and value engineering
• Lead the post-sales technical escalation path for Customer Success Managers and drive technical cross-sell
• Personally lead high-stakes customer calls when needed
• Build and scale RFP, security questionnaire, and technical/security assessment capabilities
• Technically enable partners through training, certification, demo readiness, and deal support
• Partner with Sales Enablement on technical training, certification, demo standards, and competitive playbooks
• Channel customer and technical feedback to Product and Engineering to influence the roadmap
• Contribute to forecasting, capacity planning, and go-to-market strategy with the CRO and revenue leadership team
• Define measurable and scalable metrics and processes for the function
• Report directly to the CRO

• Demonstrated track record of building and leading a world-class Solutions/Sales Engineering team
• Experience selling and supporting a genuinely technical product to technical buyers and evaluators, including engineers, security teams, and architects
• Cybersecurity or security/GRC experience strongly preferred; adjacent deeply technical domains considered
• Proven experience as a manager of managers leading distributed or global teams across multiple time zones
• Ownership of the technical experience across the customer journey, from new-business technical win through post-sales technical support and cross-sell
• Hands-on disposition and ability to lead high-stakes customer calls
• Track record of building or scaling RFP/security assessment functions and improving win rates through repeatable processes and reusable content
• Experience technically enabling channel/partner ecosystems
• Strong partnership orientation with Sales, Customer Success, Product, and Enablement
• Excellent executive communication skills with C-level buyers and technical evaluators
• Comfort operating in a fast-paced, high-growth, remote-first environment
• National police history check and reference checks required before starting work
• For US-based roles, legal hiring is limited to CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC

• Monthly Lifestyle subsidy for financial, physical, and mental well-being
• WFH set-up allowance
• $1500 USD annual Learning & Development allowance
• Annual leave/PTO plus two additional UpGuardian leave days
• 18 weeks paid Parental Leave
• Personal Leave Allowance including sick and carer’s leave
• Fully remote working environment with no compulsory office attendance
• Top-spec laptops
• Paid subscriptions for generative AI tools
• Comprehensive health insurance coverage
• Stock Options