Call Center Agent, Outbound Market Research

• Conduct telephone research interviews and record results in the data collection system
• Collect data on property key data points
• Conduct efficient and accurate online research using available tools
• Confirm and update information in the data collection system
• Follow strict guidelines for consistent, unbiased data
• Meet quality assessment standards and work monitoring requirements
• Cooperate with co-workers and management toward department goals
• Maintain center standards for performance and productivity
• Follow call center policies and procedures

• Must have own PC (desktop or laptop), noise-cancelling headset, and stable internet connection with backup (prepaid wireless modem acceptable)
• At least 6 months of call center experience, preferably in outbound calling, market research, or similar roles
• Strong English communication skills (conversational to fluent), with good reading comprehension
• Basic computer proficiency, including data entry and typing skills
• Must be comfortable working graveyard shifts and in a permanent work-from-home setup
• Quiet, distraction-free workspace and ability to remain on calls for extended periods

• PHP 21,000 monthly salary
• Fully remote setup
• Structured training and growth within operations