Enterprise Business Process Lead

• Develop and maintain DOC's enterprise business process framework, standards and governance model
• Establish consistent methods, tools and templates for process design, documentation and management
• Lead enterprise-wide process optimisation and continuous improvement initiatives
• Build organisational capability in process management through coaching, mentoring and training
• Monitor and report on process performance, using data and insights to inform improvement priorities
• Partner with teams across DOC to support consistent and effective process management practices
• Build strong relationships across DOC and with external partners and agencies

• Experience leading enterprise-wide business process management, including process design, mapping and optimisation
• Knowledge of Lean, Six Sigma, BPM and Agile methodologies and frameworks
• Knowledge of BPMN process modelling notations
• Experience establishing governance frameworks, standards and ways of working within a large, complex organisation
• Experience leading organisational change and building capability in process management
• Strong analytical, problem-solving and relationship management skills
• A tertiary qualification in business, process improvement or a related field, or equivalent practical experience
• Understanding of, or willingness to learn about, DOC's conservation, heritage and visitor management context
• Valid NZ work visa covering the duration of employment
• CV and cover letter required

• Flexible working arrangements across Aotearoa
• Options considered based on the role and in discussion with your leader
• Adjustments during the recruitment process accommodated where possible