Senior Systems Developer

• Serve as senior technical lead for the Clarity PPM platform and primary internal Clarity technical SME
• Provide senior-level L3 technical support and own complex incidents through resolution
• Analyze and resolve issues involving configuration, custom code, application data, reports, interfaces, integrations, and workflows
• Lead root-cause analysis for recurring, critical, or technically complex production issues
• Design, develop, configure, test, and deploy Clarity enhancements and technical solutions
• Develop and maintain GEL scripts, NSQL queries, SQL, XOG integrations, REST APIs, XML integrations, reports, portlets, workflows, and related components
• Translate functional requirements into technical specifications and solution designs
• Review technical designs and deliverables produced by other team members
• Support application services, batch processes, scheduled jobs, interfaces, and automated file transfers
• Lead technical activities for upgrades, patches, hot fixes, releases, deployments, and platform changes
• Coordinate with Broadcom on product issues, patches, defects, and vendor-supported fixes
• Investigate application-server and database-related issues and coordinate with infrastructure or DBA teams
• Support application performance analysis, monitoring, and capacity-related technical analysis
• Lead or support unit testing, integration testing, defect resolution, production validation, UAT, and production deployments
• Maintain deployment instructions, rollback plans, validation results, change records, runbooks, system diagrams, and troubleshooting documentation
• Ensure production changes comply with SOX controls, segregation-of-duties requirements, security standards, and approved change processes
• Support SOX audits, evidence requests, technical control testing, and remediation
• Participate in knowledge transfer from the incumbent managed service provider
• Cross-train Developer II and Junior Application Administrators
• Support disaster recovery planning, application restoration procedures, mock DR exercises, and recovery validation
• Participate in extended-hours operations, 16x5 support, P1/P2 on-call rotation, and planned weekend maintenance
• Act as the technical escalation point for advanced production issues

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of professional software development experience
• Preferred fields of study: Computer Science, Software Engineering, Information Technology, or related technical field
• Significant experience developing and supporting enterprise business applications
• Strong experience with production troubleshooting, application development, configuration, integrations, and technical support
• Strong SQL and relational database skills
• Experience with application upgrades, patches, releases, and production deployments
• Experience performing root-cause analysis and resolving complex production issues
• Experience operating within controlled change-management and audit environments
• Strong analytical, documentation, and communication skills
• Ability to support extended-hours operations, weekend maintenance, and on-call responsibilities
• Advanced hands-on Clarity PPM technical development, configuration, administration, and L3 production support experience
• Advanced proficiency with GEL scripting, NSQL, and SQL
• Strong proficiency with XOG, REST APIs, XML, web services, and enterprise application integrations
• Advanced experience developing and supporting Clarity custom content, including reports, portlets, workflows, processes, views, and customer-specific functionality
• Advanced experience troubleshooting Clarity production issues involving application configuration, integrations, batch jobs, data, performance, and custom code
• Strong working knowledge of Oracle and/or SQL Server
• Working knowledge of Linux and Apache Tomcat sufficient to diagnose application-layer issues
• Advanced experience leading Clarity upgrades, patches, hot fixes, production deployments, rollback planning, and post-deployment validation
• Experience coordinating product-level defects, patches, and technical escalations with Broadcom
• Experience supporting Clarity in a SOX-controlled environment
• Demonstrated ability to mentor developers and administrators and transfer Clarity technical knowledge across a support team

• Fully remote work arrangement
• Participation in a 16x5 operational support model
• P1/P2 on-call rotation
• Planned weekend upgrades, patches, releases, deployments, and maintenance support