Bilingual Appointment Setter, Lead Management Specialist

• Respond quickly to inbound Facebook/marketing leads
• Execute high-volume outbound follow-up calls daily
• Qualify potential customers
• Schedule on-site appointments for the sales team
• Persistently re-engage older leads in the pipeline
• Manage and update lead information in Go High Level CRM
• Track activity and organize lead pipelines
• Document customer interactions and appointment details accurately
• Coordinate schedules and dispatch field sales representatives for on-site visits
• Prepare and organize templated customer estimates for the sales closer
• Assist with general administrative tasks and operational communication during slower lead-flow periods

• C1 English level required; selected candidate speaks strictly in English during the whole shift
• Fluent English and Spanish communication skills
• Very neutral English accent
• Previous experience in appointment setting, sales, SDR, call center, or lead generation roles
• Strong communication and objection-handling skills
• Comfortable making high-volume outbound calls daily
• Experience working with CRM systems
• Reliable internet connection
• Dedicated quiet work environment
• Preferred: experience in electrical, HVAC, plumbing, or solar home services
• Preferred: familiarity with Go High Level CRM and inbound marketing leads from Meta or Google campaigns
• Preferred: experience supporting U.S.-based service businesses or dispatching field teams
• Persistent, resilient under pressure, and motivated by performance-based earnings
• Professional, engaging, personable, resourceful, proactive, and adaptable
• Female applicants only

• Performance-based commissions: $20 USD bonus per booked/closed electrical deal
• Performance-based commissions: $70 USD bonus per booked/closed solar deal
• Strong growth potential
• Flexible work schedule
• Remote work opportunity