Outbound Customer Advisor – Inside Sales, Digital Medical Products

• Explain the benefits of the memodio app to warm leads, motivate them to obtain a prescription, and support them through to final product usage
• Provide operational support and onboarding for new customers
• Communicate with existing customers
• Carefully document customer interactions in the CRM system and other tools
• Continuously monitor customer feedback and performance KPIs and identify opportunities for optimization
• Collaborate with various teams to ensure a seamless and successful customer journey

• Experience in outbound sales, telesales, or telephone-based customer acquisition
• Excellent communication skills and a persuasive manner on the phone
• Structured, independent working style and a hands-on mentality
• Interest in digital health solutions and prevention
• Very strong technical understanding of performance marketing
• Experience in telephone sales or lead generation
• Ability to conduct structured conversations and generate interest
• Experience with CRM systems, ideally HubSpot
• High resilience and motivation
• Fluent German, both written and spoken
• Experience in healthcare or working with physicians/medical facilities (a plus)
• Experience in B2B sales or healthcare sales (a plus)
• Brief informal cover letter, up-to-date CV, and earliest possible start date

• Attractive bonus compensation: High performance bonuses for completed sales, with no cap
• Home-office first: 100% remote – work from anywhere in Germany
• Modern setup provided, including laptop, headset, and software
• No cold calling: You will work with warm leads who are already interested in memodio
• Work creatively and agilely: Your conversations and ideas generate directly measurable results
• Excellent development opportunities in Sales or Business Development
• Permanent employment contract